Privacy Policy

Last updated: April 2026

1. Introduction

Mosiky ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform, website, and applications.

2. Information We Collect

We may collect the following types of information:

Account information: email address, display name, and authentication credentials when you create an account
Usage data: listening history, playback preferences, search queries, and interaction patterns
Device information: device type, operating system, browser type, and general location
Newsletter subscription: email address when you subscribe to our newsletter
Payment information: processed securely through third-party payment providers (Apple, Google, Stripe). We do not store your payment card details.

3. How We Use Your Information

We use collected information to:

Provide and improve the Service
Personalize your experience and content recommendations
Process transactions and manage subscriptions
Send notifications about new releases, updates, and promotions (with your consent)
Analyze usage patterns to improve the platform
Ensure security and prevent fraud

4. Sharing of Information

We do not sell your personal information. We may share information with:

Service providers: trusted third parties who help us operate the platform (hosting, analytics, email delivery)
Payment processors: Apple, Google, and Stripe for subscription management
Legal compliance: when required by law, regulation, or legal process

5. Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

6. Cookies and Tracking

We use cookies and similar technologies for:

Authentication and session management
Remembering your preferences and playback state
Secure content delivery
Analytics to understand how the platform is used

You can control cookies through your browser settings. Disabling cookies may affect some features of the Service.

7. Third-Party Services

Our Service may integrate with third-party services including Firebase (authentication and notifications), AWS (hosting and content delivery), and analytics providers. These services have their own privacy policies that govern their use of your information.

8. Children's Privacy

The Service is not directed to children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete that information.

9. Your Rights

Depending on your jurisdiction, you may have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your information
Opt out of marketing communications
Export your data in a portable format

To exercise these rights, contact us at info@mosiky.com.

10. Data Retention

We retain your information for as long as your account is active or as needed to provide the Service. We may retain certain information as required by law or for legitimate business purposes.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

12. Contact

If you have questions or concerns about this Privacy Policy, please contact us at info@mosiky.com.